Reference

How Your Account Data Is Handled

Sic Bo, Dragon Hatch, Basketball Betting and QRIS wallet activity all create account data, and this Privacy Policy explains how we collect, use and protect it before you…

Account data scopeCookie choicesDANA OVO GoPay QRISPrivacy request path
bewok4d How Your Account Data Is Handled
CONTACT ROUTES

Three Ways To Reach Privacy Support

Fast privacy help matters when a phone number changes or a wallet receipt looks unfamiliar. We route privacy questions through channels that leave a clear service trail, so you can ask what data we hold, request a correction, or raise an account-access concern. Have your account ID ready before you contact us; never send your password, card screen, or full device unlock code.

Team online

Live Chat

Use the chat button inside your account from 09:00 to 01:00 WIB. We ask for your account ID, then move privacy requests to a secure queue so the answer is tied to the correct profile.

WhatsApp Desk

Message our WhatsApp desk for privacy checks linked to mobile-number changes or login alerts. We may confirm the last payment rail used, such as DANA or QRIS, without asking for private wallet PINs.

Account Form

Open Account, choose Privacy Request, then pick access, correction, cookie, or removal review. The form records time, device type, and request category so our team can answer with context.

DATA CARE

Six Privacy Controls Behind bewok4d

Privacy is handled as an account operation, not as a slogan. We separate login data, wallet references, gameplay records and support messages so each team sees only what it needs for its…

Account identity

We collect the mobile number, account ID, login time and password status needed to keep your profile reachable. If you edit contact details, we record the change time and the channel used.

Payment references

DANA, OVO, GoPay and QRIS records are stored as payment references, not wallet PINs. We keep transaction codes, timestamps and account matching data so support can trace wallet questions accurately.

Cookie choices

Cookies help remember language, session state and device type. You can clear them through your browser settings, though doing so may require a fresh login when you return to the lobby.

Device checks

We log browser type, IP range and device pattern to flag unusual access. When a new device appears, we may ask for account checks before allowing sensitive privacy changes.

Retention rules

We keep account, wallet and support records only for operational needs, dispute handling and legal duties that apply locally. When data is no longer needed, we remove or separate it from active account tools.

Change requests

You can ask to access, correct or remove eligible account data through the privacy form. Some records, such as payment references, may need to remain for local audit or dispute reasons.

Questions About Your Data Rights

These answers focus on the privacy questions you are most likely to ask before opening an account or after changing your device. We keep the wording practical: what we collect, why we collect it, how long we keep it, and where you can contact us when something needs checking.

We collect your mobile number, account ID, password status, login timestamps, device type and contact channel. If you use DANA, OVO, GoPay or QRIS, we also store payment references needed to match wallet activity.

Yes. The policy covers transaction codes, payment timing, wallet reference names and account matching data connected to those rails. We do not ask for your wallet PIN or store private login credentials for those payment apps.

Open Account, select Privacy Request, then choose data access. We may verify your mobile number and recent account activity first, because we only release account data to the person who controls that profile.

Yes, you can request a correction through live chat, WhatsApp or the privacy form. We may ask for account ID, recent login timing and a non-sensitive payment reference to confirm the request belongs to you.

Cookies keep your session, language choice and device state clear while you move between live tables, slots and account pages. Device logs help us detect unusual access and protect privacy requests from account misuse.

We keep records for as long as needed to operate your account, handle disputes and meet duties that apply locally. After that, we remove data from active tools or separate it from daily account use.

Contact live chat from 09:00 to 01:00 WIB or send a WhatsApp message with your account ID and issue summary. Do not send passwords, wallet PINs or full device unlock codes in any message.